Mental Health Resources
in Calumet, Outagamie, and Winnebago Counties and Beyond
Support Someone You Care About
When someone you care about is experiencing depression, anxiety or another mental health challenge, it can be difficult to know what to say or do. You do not need to have all the answers. Listening, staying connected and helping the person find support can make a meaningful difference.
The guidance below can help you start a conversation and respond with care.
Start with a conversation
Let the person know you have noticed a change and that you care. Choose a private setting, be direct but compassionate, and give them time to respond.
What You Can Do
- ✓Let them know you have noticed a change and that you care.
- ✓Listen without judging, interrupting or immediately trying to solve the problem.
- ✓Offer patience, encouragement and understanding.
- ✓Invite them to social events or activities. Continue inviting them even if they decline, but do not pressure them.
- ✓Offer to help them find a mental health professional or attend an appointment.
- ✓Encourage healthy sleep, nutrition, movement and daily routines without making those things sound like a cure.
- ✓Check in regularly. A short call or text can remind them that they are not alone.
- ✓Take concerns about suicide or safety seriously.
What to Avoid
- ✕Do not tell them to “snap out of it,” “get it together” or “look on the bright side.”
- ✕Do not avoid them because you are unsure what to say.
- ✕Do not dismiss or minimize what they are experiencing.
- ✕Do not pressure them to stay busy or socialize.
- ✕Do not lecture, argue or rush to give advice.
- ✕Do not encourage alcohol or drug use as a way to cope.
- ✕Do not assume the problem will simply go away.
If You Are Worried About Their Safety
Ask directly if they are thinking about suicide. Asking will not put the idea in their head. Listen calmly, stay with them and connect them with immediate support.
- Call or text 988 for the Suicide & Crisis Lifeline.
- Call 911 if there is an immediate, life-threatening emergency.
- Do not leave the person alone if you believe they are in immediate danger.
- Reduce access to firearms, medications or other potentially lethal means when it is safe to do so.
Learn How to Help
You do not need to be a mental health professional to recognize warning signs, start a conversation and connect someone with help. These evidence-based trainings can help you feel more prepared.
QPR: Question, Persuade, Refer
QPR is a practical suicide-prevention training that teaches participants how to recognize warning signs, ask directly about suicide and connect someone with appropriate help.
Mental Health First Aid
Mental Health First Aid teaches participants how to recognize and respond to signs of mental health or substance use challenges and connect someone with appropriate support.
