No Wrong Door Brainstorming Event

When: 7:30 – 10:30 a.m., Wed., June 29, 2022
Where: D.J. Bordini Center, 5 N Systems Drive, Appleton


For 10 years, The Connection has been working toward our shared vision for access to care, the aspirational concept of ‘No Wrong Door’ – meaning that no matter a person’s priority issue, no matter which community agency they access first, a caring connection to mental health treatment and support would be achieved. ‘No Wrong Door’ encompasses issues related to access, workforce quality, and connection to the right level of care, with the right provider, at the right time for everyone.

We are inviting a variety of stakeholders with a vested interest in our community’s mental health to join us on June 29 for a morning of brainstorming to problem solve around three urgent mental health issues that our community is facing – long waiting lists to see mental health providers; our mental health workforce shortage; and the mental health fallout of the pandemic –  our “woeful” community.

Long waiting lists
  • Who is on the wait lists?
  • Are they even waiting for the ‘right’ service for them?
  • Can we meet any needs while waiting?
  • Do we need a new service line?
  • Can we triage more effectively?
  • Meeting the acuity, urgency, complexity

Mental health workforce
  • Addressing Burnout
  • Leaving jobs for private practice/telehealth
  • Not just leaving the job, leaving the field
  • Job hopping among local agencies
  • Licensure process is taking too long at the state level
  • Cost to agencies of supervision
  • Lack of diversity and cultural competency

Woeful community
  • ‘Languishing’ as a chronic condition
  • Rebuilding and reengaging our individual, family and community protective factors that were lost in the pandemic isolation
  • We need a general public, non-clinical, community-initiated, humanitarian response
  • Spreading hopeful messaging normalizing recovery 

Brainstorming will look like this…
  Begin the day in the large group for an overview
  Move into topic area breakouts – each group will have two facilitators and a note taker
  • Each group will use a structured process that will include helpful tools
  Wrap up back in the large group – but not for the typical “report back”
  The counties and cities that are tasked with distributing American Rescue Plan (COVID recovery) funds
  will be attending and looking for this community brainstorming process to identify possible strategies
    for ARPA funding

Outcomes from the brainstorming event…
The results of our process will be organized and reported back at the July 14 member meeting. We anticipate generating several types of strategies:
Solutions that can be carried out by individual member agencies
Solutions that will best be implemented by a collaboration of member agencies through The Connection
Solutions that are a good fit for direct ARPA funding
Solutions that could access ARPA funding through an application process

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